Make calls and send text messages over the internet
Ever heard of Wi-Fi calling? Instead of your smartphone going through a tower-based cellular system to make calls and send text messages, your device connects to the internet via a Wi-Fi hot spot. Wi-Fi calling works wherever you can find an accessible Wi-Fi signal. It’s perfect if there's a corner in your home that wireless signal seems to have a hard time reaching. You just have to set it up on your smartphone first. It’s easy – here’s how.
1. Make sure your phone supports Wi-Fi calling
- Wi-Fi calling is available on many devices, including:
- iPhone 5c, 5s, 6, 6 Plus, 6s, 6s Plus, SE, 7 or 7 Plus with iOS 10.3.2 (or later) installed
- LG G4 with Android software version 6.0 (or later), LG G5 with Android software version 6.0.1 (or later), LG G6
- Samsung Galaxy Note 5 with Android software version 6.0.1 (or later)
- Samsung Galaxy S6, S6 edge, S7 or S7 edge with Android software version 6.0.1 (or later)
- Samsung Galaxy S8, S8+
Keep in mind that a monthly voice and data plan is required to use Wi-Fi calling and an LTE SIM card must be installed.
2. Enable Wi-Fi calling on your device
If you have an iOS device:
- Start by making sure you’re connected to a Wi-Fi network
- Tap Settings on your iPhone
- Scroll down and tap Phone
- Tap Wi-Fi Calling
- Toggle the Wi-Fi Calling on This iPhone slider to the On position
- You’ll be asked “Enable Wi-Fi Calling?” Select Enable to continue.
- Agree to the Terms and Conditions
- Enter and confirm your Primary Address
- Make sure you’re connected to a Wi-Fi network
- Select the Phone icon on your phone’s main screen
- Select More in the top-right corner
- Select Settings
- Select Wi-Fi Calling on the resulting screen
- Select the link below the Wi-Fi Calling toggle switch to register for Wi-Fi Calling
- Follow the simple steps to verify your phone number
- Accept the Terms and Conditions
- Enter your emergency address and press Continue. Once your address is verified, you’ll receive a text message confirming that your registration is complete.
- Go back to your phone’s settings, select Phone, select More, select Settings and then toggle the Wi-Fi Calling switch to the On position. The status bar will display the Wi-Fi Calling icon when Wi-Fi Calling is ready to use.
To watch a video that demonstrates the step-by-step instructions above, click here.
- Select the phone icon on your phone’s main screen
- Select the three-vertical-dots icon in the top-right corner
- Select Call settings
- Click on Wi-Fi Calling. This will bring you to the Wi-Fi Calling page
- Click on the link to register for Wi-Fi Calling
- Enter your phone number and select Get Verification Code. You’ll then receive a text message with your verification code.
- Enter your verification code and press Submit
- Accept the Terms and Conditions
- Enter your emergency address and press Continue. Once your address is verified, you’ll receive a text message confirming that your registration is complete
- Go back to Call settings and then toggle the Wi-Fi Calling switch to the On position, and you’re done! The status bar will display the Wi-Fi Calling icon when Wi-Fi Calling is ready to use.
To watch a video that goes through the step-by-step instructions above, click here.
3. Make some calls and send some texts over Wi-Fi
Now that Wi-Fi calling has been switched on, any calls and texts made while connected to a Wi-Fi network will go through the internet rather a cellular signal, helping you find and maintain a strong connection in even more places. What’s more is that Wi-Fi calling provides a seamless transition between the cellular network and Wi-Fi, with no interruption in the call. Just remember: calls and texts sent over Wi-Fi calling will still be subtracted from your monthly subscription limits.
To learn more about Wi-Fi calling on your Rogers device, click here.