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How to use Find My iPhone

Everyone loses their phone once in a while – that’s why it’s essential to set up Find My iPhone before it happens to you. Here’s how to do it.

Once you’ve got your hands on that sweet new device, you’re never going to lose it, right? That’s the intention…but, hey, nobody’s perfect. If you’ve searched high and low and can’t figure out where your beloved iPhone might be – or if you’re wondering if it might have been stolen – just launch the Find My iPhone feature to get a reading on its location. But, obviously, you can’t do that if you haven’t set it up in advance. Here’s what you need to know.

How to set up Find My iPhone:

1. Start at your Home screen.

2. Tap Settings, then your name, then iCloud. (If you're using iOS 10.2 or earlier, go to Settings, then iCloud.)

3. Scroll down until you see Find My iPhone and tap it.

4. Slide the button over to turn on Find My iPhone. You can also use this page to turn on Send Last Location, which automatically sends the location of your device to Apple when the battery is critically low. That way, even if your phone completely dies while it’s lost, you might still be able to find it.

Here’s how to find your iPhone if it is lost:

1. Sign in to on a Mac or PC, or use the Find My iPhone app on another iPhone, iPad or iPod touch.

2. Open Find My iPhone and select your device to view its location on a map.

3. If the device is nearby, you can have it play a sound to help you or someone nearby find it.

Here’s hoping you’ve now found your phone, or have at least discovered that it’s in a safe place where you can go retrieve it. If not and you’re concerned about the safety of your phone and its information, try these steps:

1. Turn on Lost Mode. Using Lost Mode, you can remotely lock your device with a passcode, display a custom message with your phone number on your missing device's Lock screen, and keep track of your device's location.

2. Report your lost or stolen device to local law enforcement. Law enforcement might request the serial number of your device. Click here to find out how to find your device serial number.

3. Erase your device. If you feel it’s essential to prevent anyone else from accessing the data on your missing device, you can erase it remotely. Just note that when you erase your device, all of your information is deleted and you won't be able to find it using Find My iPhone. After you erase a device, you also won’t be able track it. If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.

4. Report your lost or stolen device to Rogers so they can disable your account to prevent calls, texts and data use.